Q&A
The questions we hear most.
Straight answers on fees, conflicts, confidentiality and how an engagement actually runs.
Ask something elseBefore you call
Straight answers, in advance.
What will this cost?
You get a written scope with fees and realistic outcomes before any work starts. Retainers are monthly, campaigns are fixed once scoped, and crisis work is hourly with activation inside an hour.
What happens in the first conversation?
You tell us what you are facing and who is involved. We tell you whether we can help, roughly what it would take, and whether someone else would serve you better. It is free and it is not a pitch.
How do you handle conflicts?
We run a conflicts check before the second conversation, across all three offices. If there is a conflict we say so immediately and, where we can, point you to counsel who has none.
Is what I tell you confidential?
Yes — from the first conversation, whether or not you go on to instruct us. Nothing you share is used anywhere else, and nothing is shared inside the firm beyond the case team.
How long does advocacy take?
A filing can take weeks; a policy campaign usually takes years. We tell you which one you are starting at the outset rather than discovering it together in month eight.
Are we too small to be a client?
No. Coalitions of one volunteer and institutions of ten thousand people get the same partner attention. If cost is the obstacle, ask about pro bono in the first conversation.
Still wondering
Ask us the one that is not here.
Every matter arrives with a question nobody has written down yet. Send it over — a partner answers, not a form.
Ask a partner
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