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Frequently asked questions

A calm corner of the Alcove showroom with a linen sofa in warm light

What payment methods do you accept?

Cards and mobile money on every Ghanaian network, through a secure checkout. For custom workshop orders we take a half deposit to begin and the balance on delivery.

How long will delivery take?

Do you assemble the furniture?

What is your return policy?

Is there a warranty?

Can I order a custom size?

Can I see the pieces before I buy?

How should I care for solid wood?