The practical part

Delivery and returns

What the van costs, how long it takes, and what happens if the piece is wrong, on one page.

To your door

What delivery costs

Every piece travels with our own crew rather than a courier. You get a call the day before, and beds, wardrobes and shelving are assembled in your room at no extra cost.

Where

How long

Cost

Accra and Tema

Two working days

GH₵ 150

Regional capitals

Two to five working days

GH₵ 300

Everywhere else in Ghana

Two to five working days

GH₵ 450

Orders over GH₵ 2,000, Accra and Tema

Two working days

Free

Returns

If a piece is wrong

Very little comes back, and what does is handled simply. These four lines are the whole policy, and there is no smaller print anywhere else.

Change of mind

Tell us within the window, keep the piece as it arrived, and it comes back. The money returns the way it came.

Fourteen days

Collection

The crew collects from your home in Accra and Tema, and we book a return crew everywhere else. You never carry a sofa anywhere.

We arrange it

Custom pieces

A custom piece is built to your measurements, so it cannot be returned. We agree the drawing with you before the saw touches wood.

Made for you

Frame warranty

On every solid wood frame, with two years on upholstery and finishes. If a joint loosens or a seam gives, the workshop repairs it.

Five years