Questions
Everything people ask us
Six answers that cover most of it, and three ways to reach somebody when they do not.
Questions
Everything people ask us
If it is not here, the box office answers within a day — hello@echo.com.
Where exactly is the festival?
The Old Harbour Yard, Jamestown, Accra — the old customs yard and the harbour wall behind it, five minutes' walk from the Jamestown lighthouse. The nearest drop-off is High Street; there is no parking on site and the trotro to Korle Bu passes the top of the road every few minutes.
What does a pass actually include?
Every stage, every exhibition and every workshop that still has a place in it, all three days for a weekend pass and one day for a day pass. The late sessions in the fish market are the only thing that is separate, because the room is licensed differently and holds four hundred people.
Can I bring children?
Yes, and under-twelves come free with an adult — the drum line and the exhibitions are built for them as much as for anyone. The site is family-facing until 20:00; after that the main stage stays open but the yard clears out and the late sessions are strictly eighteen and over.
Can I get a refund or pass my ticket on?
Full refunds up to 30 September, half until 31 October, none after that. You can transfer a pass to somebody else free of charge at any time — email the name to tickets@echo.com and we reissue the QR the same day.
How do I get on the bill?
The open call runs from February to April on this site and it is the only route in — no demos by DM, no exceptions. Eight acts come off it every year and at least two of them go on a main stage. We reply to everyone, including the ones we cannot take.
What happens if it rains?
It runs. Late November is dry season on this coast and the yard is under the old customs roof, so the workshops and the exhibitions are covered whatever happens. If lightning stops a stage we hold, we tell you on the site and on the screens, and we make the time up.
Still stuck
Three ways to reach a person
There is no chatbot on this site and there is not going to be one.
Email the box office
Answered within a working day, usually the same afternoon. The fastest route for anything about a pass you have already bought.
hello@echo.comCall the office
Monday to Friday, 09:00 to 17:00 GMT. In festival week the same number runs from eight in the morning until midnight.
+233 30 274 1180WhatsApp during the weekend
Live from Friday morning to Monday noon, watched by two people on the site who can actually go and look at the thing you are asking about.
+233 24 118 904227–29 November 2026 · Jamestown
Get tickets.
Weekend passes are ₵420 until the end of September and go up after that. Under-twelves come free with an adult.
