Questions
Everything people ring to ask
Six questions the office gets every week, answered at the length they deserve rather than in a sentence.
Call the officeCommon questions
The six we are asked most
If yours is not here, ring the office. Nobody minds the question and nobody will make you feel silly for asking it.
How often should I schedule lawn maintenance?
Fortnightly through the rains, when grass in Accra can put on an inch a week, and three-weekly through harmattan. We move you between the two rounds ourselves rather than waiting to be asked, and the monthly figure stays the same either way.
When is the best time to fertilise my lawn?
At the start of the major rains in April and again in September. Feeding a dry lawn in January scorches it — if a firm offers to fertilise in harmattan without irrigation, that is worth a second question.
How can I control weeds in my garden?
Mostly by mulching and by cutting at the right height. We use no residual herbicides at all: everything we do is safe for children and animals to walk on the same afternoon, which does mean some hand-weeding, and it is included.
What type of grass is best for my climate?
Carpet grass for shade and heavy use, Bermuda where there is full sun and irrigation, and Zoysia where you want a fine lawn and are prepared to feed it. We will tell you which of the three you already have before recommending anything.
Am I tied into a contract?
No. We bill monthly in arrears for the visits actually made and you can stop at the end of any month. Anything one-off — a clearance, a planting scheme — is quoted and agreed in writing before we start.
Practicalities
The small things nobody asks until later
Getting in
Most clients leave a gate code or a key with the office. Both are held by one person, logged, and returned the day you ask for them back.
When it rains
We work through light rain and we do not cut a saturated lawn — it tears the sward and leaves ruts. If we skip a visit for weather, you are not billed for it.
Dogs and children
Nothing we use needs anybody kept off the grass. Tell us about a dog that does not like strangers and we will ring the bell before we open the gate rather than after.
Green waste
Mulched back into your beds wherever it can be. What genuinely has to leave goes to the composting yard at Spintex rather than to landfill.
Still not answered?
Ask Esi directly. She reads this address herself and answers within the working day rather than routing you back to a form.
hello@grove.com
Trained gardeners
Every gardener on our books has been through a two-season apprenticeship before working unsupervised on your grounds.
Eco-friendly tools
Battery machines, mulched clippings and no residual herbicides — the garden should be safe to walk on the same afternoon.
Support that answers
One number, one person on it, and a reply the same working day. Nobody here has ever said they will look into it.
Transform your garden with experts
Tell us what the garden needs and when you would like us. We will walk it with you, quote in writing, and start on the day we said.
