QUESTIONS
Thirteen answers, none of them evasive
If the answer to something here is going to cost you money, it says so. If you cannot find your question, the number at the foot of this page is answered by a person.
BEFORE YOU BUY
The six we are asked on every survey
What does a system actually cost?
A 3 kWp home backup with 5 kWh of storage starts around GH₵ 42,000 installed; a 6 kWp with 10 kWh is around GH₵ 78,000. Commercial rooftops are quoted per kilowatt after the survey. Every price includes panels, mounting, inverter, batteries, cabling, labour, the certificate and the first year of servicing.
How long before it pays for itself?
For a household running fridges and fans through the day, five to seven years at current tariffs. For a business whose load is in daylight — a cold store, a workshop, a school — usually three to four. We give you the arithmetic with your quote rather than a slogan.
Do I have to leave ECG?
No, and most customers should not. A grid-tied system with storage uses ECG when it is there and your battery when it is not. Net metering lets you export the surplus; we file that application on your behalf.
Will it damage my roof?
We use non-penetrating clamps on standing-seam and aluzinc sheet, and gasketed hook mounts on tile. Every roof is load-checked in the survey, and if yours will not take an array we will tell you before you have paid anything.
What happens in the rainy season?
Output drops, it does not stop — a well-sized array in Accra still makes about sixty per cent of its dry-season figure through June and July. The storage is specified for those months rather than for the good ones.
What is under warranty, and for how long?
Panels twelve years on the product and twenty-five on performance, inverters five to ten depending on the make, lithium batteries ten years or the stated cycles. Our own workmanship is covered for five years, and that is the one people forget to ask about.
ONCE YOU HAVE DECIDED
Seven more, about the practical part
How long does an installation take?
One day for a three-kilowatt home backup, two to three for a larger house with storage, and a week or more for a commercial roof. We give you the dates when you accept the quotation and we do not start a job we cannot finish in the window we promised.
Is any of it noisy? Does it smell?
No. There is no combustion and no moving part except the inverter's cooling fan, which is quieter than a ceiling fan and only runs under load. This is usually the moment a customer who has lived with a generator decides.
Can I run an air conditioner on it?
One, on the evening cycle, from about six kilowatts of array with ten kilowatt-hours of storage. Three, all day, needs a system large enough that we would want to talk about the building's insulation first — the cheapest kilowatt-hour is still the one you do not use.
What if I sell the house?
The system stays with the building and the warranties transfer with it — we will re-register them in the new owner's name at no charge. Systems can be moved, but the mounting and the cabling are usually not worth recovering.
Do you offer payment terms?
Fifty per cent on acceptance, forty on delivery of the equipment to site, ten on handover. We are not a finance company, but we work with two banks that lend against a quotation from us and we will provide whatever documentation they ask for.
Can I see what the system is doing?
Yes. Every inverter we fit reports to an app you own the login for, showing generation, consumption and battery state. We watch the same feed, which is how a fault is often our call to you rather than yours to us.
What happens when something goes wrong?
You ring the service number and a technician is on site within twenty-four hours anywhere in Greater Accra. Under a service agreement the callout is free. If the fault is a component under warranty, we replace it and argue with the manufacturer ourselves.
640
Roofs surveyed across Greater Accra
3.4
MWp
Installed and generating today
12
yrs
On the same roofs, still servicing them
24
hrs
From a fault call to a technician on site
THE SURVEY IS FREE
Find out what your roof is worth
Ninety minutes on site, a shading study, a modelled monthly yield and a written price. Nothing to pay, and the report is yours whether you use us or not.