Patient stories

The results people came back to tell us about

Names and details are published with permission. Where somebody asked us not to identify a clinic, we have not.

A doctor going through a set of results with a patient

I was tired for eight months and three people told me it was stress. The full blood count here took an afternoon and showed an iron deficiency anaemia nobody had looked for. Dr. Kwarteng rang me herself that evening and told me to see my doctor about the cause, not just the iron.

Abena Owusu

Patient, Adenta

A healthcare professional checking a patient's blood pressure

My mother had been on three different antibiotics for a urinary infection that kept coming back. Assay cultured it properly and found the one thing that would actually clear it. She has not had an episode since March.

Kwame Antwi

Patient's son, Tema

A clinician in consultation with a patient at a desk

We screen two hundred staff a year and used to lose a full working day to it. They now come to the office over three mornings, take the samples on site and send one consolidated report to our occupational health provider.

Selina Amankwah

HR lead, a logistics firm in Tema

In fewer words

What else people say

Sample at seven in the morning, report on my phone before I left work. I have never had that anywhere else in Accra.

Yaw Boakye, Osu

Somebody actually explained what the numbers were. That is the whole review.

Gifty Nyarko, Madina

They came to the house for my father, who is ninety-one and does not travel. Twenty minutes, no fuss.

Ama Danso, Teshie

We send everything here now. The cultures are reliable and if something is odd they ring us before the report goes out.

A family clinic, East Legon

I had been sent for the same test three times by three different places and got three different answers. Assay ran it once, called me the same evening to explain what the number meant, and sent the report to my doctor before I got home.

Efua Sackey

Patient, Tema

A scientist holding a culture plate up to the light
A close-up of cell structures under laboratory light

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