Everything People Ask
All of it on one page, in full, so you can find your answer without opening anything.
01
How do I buy tickets, and what can I pay with?
Everything is sold through this site. MTN MoMo, Telecel Cash and Visa or Mastercard all work; you get a QR code by SMS and by e-mail within a minute of paying. There is no booking fee on top of the price you see.
02
Can I get a refund or pass my ticket to somebody else?
Refunds up to fourteen days before the gates open, in full. After that you can transfer a ticket to another name free of charge through the link in your confirmation, right up until the moment it is scanned.
03
Are children allowed?
Under-12s go free at Kete Drum Weekend and Highlife Garden and must be with an adult. Harmattan Nights and the Azonto Night Market are 18+ after 8pm because of the bars.
04
What happens if it rains?
We run. Every one of our sites has covered ground for at least a third of the capacity, and the stages are roofed and earthed. We have only ever stopped a show once, for lightning, and everybody got the night back the following March.
05
Is the site accessible?
Yes at all four festivals: level or matted routes, an accessible viewing platform at every main stage, accessible toilets near it, and a free ticket for a personal assistant. Mail hello@bloom.live and we will call you before the day.
06
How do I get on the bill?
Send a link — not a file — to hello@bloom.live any time. Adjoa listens to everything that arrives before the end of March, and we put four new acts a year on the small stage at Highlife Garden.
07
How do I get there and how do I get home?
Every festival has a marshalled trotro and taxi rank running until an hour after the last set, and we publish the routes a fortnight before. Our last set finishes at one so that everybody is moving while transport is still running.
08
Do I need cash on site?
The bars and the merchandise stand are cashless. The food village takes both, because the traders asked us to keep cash and we listened.
If it is not here, ring us
The box office is a person in the office in Airport Res, not a queue. Nine to six every day including the weekend of a festival, when it moves on site and stays open until the last set.
+233 24 418 9026
Box office · 09:00–18:00 daily
Be The First To Know About Upcoming Festivals
One mail a month at most: on-sale dates, line-up announcements and the pre-sale code, twenty-four hours before everybody else gets it.
you@example.com
