Accident & Emergency is open 24 hours. Walk in, or call ahead on 030 274 1999.
Appointments
Book once, and hear back the same working day
Three routes in, all of them answered by a person. Whichever you use, you get a named consultant, a time and a price before you travel.
Fastest
Call the appointments desk
Somebody answers between 07:00 and 19:00 on weekdays and until 14:00 on Saturday. Most callers leave the call with a time.
+233 30 274 1200
No travel
Book a Hope Direct clinic
A video consultation with one of our physicians, seven days a week. If you do need to come in, they book the clinic for you.
About Hope Direct
Book an appointment
Three steps, and a person at the end of each one
Tell us what is wrong
Call 030 274 1200, or send the form on the contact page. Someone answers between 07:00 and 19:00.
We match you to a consultant
Not to whoever is free — to the doctor whose clinic your problem actually belongs in.
You get a time and a price
Both in writing, before you travel. If we cannot see you this week, we say so.
Before you come
Five things worth putting in the bag
Photo ID, and your NHIS or insurance card
Every medicine you take, in its own box
Any results or scans from elsewhere
The name of the doctor who sent you, if one did
Somebody to sit with you, if it is a first visit
What it costs
Quoted first, every time
A consultant clinic starts at GH₵ 250 and a Hope Direct video consultation at GH₵ 120. Investigations and procedures are quoted separately and in writing before they are booked — nothing is added to a bill you have not already seen.
Hope Direct
A doctor on your screen, before you get in the car
Not every problem needs a waiting room. Book a video consultation and one of our physicians will call you back the same day — and if you do need to come in, they will already have booked the clinic.
Median callback
41 minutes, seven days a week
Common questions
The things people ask us before they walk in
How do I book an appointment?
Call 030 274 1200 between 07:00 and 19:00 on a weekday, or send the form on the contact page at any hour. We will come back with a consultant, a time and a price before you travel.
Do you accept NHIS and private insurance?
Yes. We are NHIS accredited and hold agreements with the major private schemes. Bring your card and we will check your cover at the desk rather than after the appointment.
What happens if I arrive at Accident & Emergency?
A triage nurse sees everyone who comes through the door, in order of how unwell they are rather than order of arrival. The department is staffed every hour of every day, including public holidays.
How much will it cost?
Consultations start at GH₵ 250 and every quoted price includes the doctor's time and the notes. Investigations and procedures are quoted separately, in writing, before they are booked.
When can I visit someone on a ward?
General wards are open to visitors from 10:00 to 12:00 and 16:00 to 19:00. Two visitors at a time, and the children's ward keeps a parent's bed beside every cot.
Accident & Emergency
Open every hour of every day, including the ones nobody plans for
Emergency line +233 30 274 1999. Ambulances dispatched from 14 Nii Nortei Nyanchi Street, Dzorwulu, Accra. If you can walk in, walk in — a triage nurse sees everyone at the door.
