Accident & Emergency is open 24 hours. Walk in, or call ahead on 030 274 1999.
Fees & cover
What it costs, written down before you decide
Consultation fees, the investigations people ring to ask about, and how we handle NHIS and private schemes. Nothing here is added to a bill you have not already seen.
Hope Direct
per video consultation
A physician on video, seven days a week, with a median callback of forty-one minutes.
Up to twenty minutes with a physician
A written summary the same day
A prescription sent to our pharmacy
A clinic booked for you if you need one
Most booked
Consultant clinic
per outpatient appointment
The standard first appointment in any of the twelve departments, with the consultant who holds that clinic.
Twenty minutes with a named consultant
Observations taken before you go in
Investigations ordered in the room
A follow-up booked before you leave
Your notes visible to every department
Follow-up review
per review within twelve weeks
A return visit to the same consultant to read results or check how a treatment is going.
Fifteen minutes with the same consultant
Results read with you rather than posted
Repeat prescriptions issued on the spot
No charge if we asked you back early
Investigations, procedures and inpatient stays are quoted separately and always in writing before they are booked. Ask the desk for a written estimate — it is not a favour, it is the process.
Common investigations
The prices people ring to ask for
Full blood count
GH₵ 90
Fasting blood glucose
GH₵ 60
ECG with report
GH₵ 180
Echocardiogram
GH₵ 650
Digital X-ray, one view
GH₵ 220
Obstetric ultrasound
GH₵ 320
Refraction and eye pressure
GH₵ 150
Physiotherapy session
GH₵ 180
Cover
NHIS and the private schemes
We are NHIS accredited and hold agreements with the major private insurers. Bring your card and we check your cover at the desk rather than after the appointment, so you know before you go in what you will be paying.
Cover checked before the appointment, not after
Written estimates for anything over GH₵ 500
Mobile money, card and bank transfer accepted
Ask about your scheme
Nobody is turned away from Accident & Emergency over money
If you are seriously unwell, come in or call +233 30 274 1999. We stabilise first and talk about the bill afterwards — including where to get help with it.
Common questions
The things people ask us before they walk in
How do I book an appointment?
Call 030 274 1200 between 07:00 and 19:00 on a weekday, or send the form on the contact page at any hour. We will come back with a consultant, a time and a price before you travel.
Do you accept NHIS and private insurance?
Yes. We are NHIS accredited and hold agreements with the major private schemes. Bring your card and we will check your cover at the desk rather than after the appointment.
What happens if I arrive at Accident & Emergency?
A triage nurse sees everyone who comes through the door, in order of how unwell they are rather than order of arrival. The department is staffed every hour of every day, including public holidays.
How much will it cost?
Consultations start at GH₵ 250 and every quoted price includes the doctor's time and the notes. Investigations and procedures are quoted separately, in writing, before they are booked.
When can I visit someone on a ward?
General wards are open to visitors from 10:00 to 12:00 and 16:00 to 19:00. Two visitors at a time, and the children's ward keeps a parent's bed beside every cot.
Accident & Emergency
Open every hour of every day, including the ones nobody plans for
Emergency line +233 30 274 1999. Ambulances dispatched from 14 Nii Nortei Nyanchi Street, Dzorwulu, Accra. If you can walk in, walk in — a triage nurse sees everyone at the door.
