About us
About the centre
Eight departments, a twenty-bed ward and a laboratory, run at the size of a neighbourhood practice on Nortei Ababio Loop since 1998.
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Who we are
A hospital the size of a neighbourhood
Mercy opened in 1998 in a converted house on Nortei Ababio Loop with two consulting rooms and a laboratory bench. It is now eight departments across three floors, a twenty-bed ward and an emergency room that has never once closed — and it is still on Nortei Ababio Loop.
What has not changed is the size we run at. Every consultant here holds their own clinic rather than passing you to a registrar, the laboratory is a corridor away rather than a courier away, and the person on reception has been here long enough to know which of your children is which.
We are licensed by the Health Facilities Regulatory Agency and every clinician on the staff is registered with the Medical and Dental Council of Ghana. Those are the minimum, not the achievement. The achievement is that most of our patients have been coming for more than a decade.
How the centre grew
How we work
Three things we will not trade away
You will be told what is happening
In plain words, at the time, and again in writing if it matters. A diagnosis you cannot repeat to your family at supper has not really been given to you.
The quote is the price
Every procedure is priced before it starts and the figure does not move. If something changes mid-treatment we stop and talk about it first — nobody here adds to a bill in the theatre.
You will see the same people
One record, one team. Your consultant reads the notes before you sit down, and the nurse who took your blood in March is the one who takes it in September.
What we do
A general hospital, run at the size of a clinic
Mercy has looked after families in Airport Residential and East Legon since 1998. Big enough to have the departments, small enough that the person on reception knows your surname.
Everyday medicine
Coughs, fevers, blood pressure, diabetes reviews and the check-up you have been putting off since Christmas.
Emergency care
A resident doctor and two nurses on the floor around the clock, and an ambulance crew that knows Accra's traffic.
Our own laboratory
Bloods, swabs and imaging read in this building rather than sent across town, so most results are back the same day.
Care that follows you
One record, one team, and a doctor who has read your notes before you have finished sitting down.
Who runs it
Dr Comfort Nyarko, Medical Director
Dr Nyarko joined the centre as a house officer in 2004 and has run it since 2016. She still holds two outpatient clinics a week, which is unusual for a medical director and is entirely deliberate — you cannot fix a waiting room you never sit in.
Her rule for the building is short enough to put on a wall: nobody leaves without knowing what happens next. If we do not know yet, we say that, and we say when we will.
MB ChB, Ghana
University of Ghana Medical School
FWACP
West African College of Physicians
26
Years caring for Accra
84
Clinicians and staff
41
Thousand visits a year
8
Specialist departments
96
Per cent would recommend us
Testimonials
What our patients say
Ama Boakye
Osu
I had been putting off the diabetes review for two years because of what the waiting used to be like. They gave me a Tuesday morning, the results were back before I left, and the doctor drew me a chart.
Kwame Antwi
Cantonments
My son came off his bicycle at nine at night. There was a doctor on the floor, we were stitched and out in an hour, and somebody rang the following morning to check on him.
Esi Dartey
Dzorwulu
Both my children were born here. What I tell people is that the same midwife saw me through all nine months — you are not explaining yourself again to somebody new every visit.
Something you have been meaning to get looked at?
Same-day slots hold open until four every afternoon.
