The questions people ask on the phone
Twelve of them, answered properly. If yours is not here, ring the practice — somebody who knows the answer picks up between eight and half past six.
Book an appointmentVisiting
Coming here for the first time
What happens at a first appointment?
Forty minutes. We take a history, look at every surface of every tooth, check the gums and the soft tissue, and take x-rays if they are warranted. Then we sit you up and explain what we found, and you leave with a written plan and a figure. Nothing else is done at that visit unless you ask for it.
What does the first visit cost?
GHS 180, whatever we find, including any x-rays taken on the day and the written plan afterwards. A child's first visit is free.
How long will I wait for an appointment?
Routine examinations are usually bookable within a week and hygiene within a fortnight. Emergencies are seen the same day — ring the practice rather than emailing if it is urgent.
What should I bring?
Photo identification, your NHIS card if you have one, and a list of anything you take regularly, including herbal preparations. If you have had x-rays elsewhere in the last two years, bring them and we will not repeat them.
Treatment
About the work itself
Will it hurt?
Topical gel goes on before every injection, and you get a hand signal that stops everything the moment you raise it. Most patients report the anaesthetic as the worst part, and most say it was not as bad as they had spent a decade expecting.
I am genuinely frightened of dentists. Can you help?
Yes, and about a third of our patients arrived that way. Tell reception when you book and you get a longer slot at a quieter time. You are welcome to come and simply look at the room first — several of our patients did exactly that before letting anybody near their teeth.
Do you offer sedation?
For the cases that genuinely need it, and it is discussed at a separate appointment beforehand rather than offered on the day. Most people who ask about sedation turn out to need a longer appointment and a clearer explanation instead.
Is the work guaranteed?
Crowns, bridges and dentures made in our own laboratory carry five years, and fillings two, provided you come for your check-ups. Whitening is not guaranteed because it depends on what you drink, and we will say so before you pay for it.
Get in touch to book your first appointment
One phone call is usually all it takes. Tell us what is bothering you — or that nothing is, and it has simply been a while — and we will find you a time this week.
Contact us
+233 24 618 2290Email us
hello@smile.com.ghWhat happens when you do
We call you back the same working day with two times to choose between.
Your first appointment is forty minutes, and half of it is talking.
GHS 180 for the examination, whatever we find — and a written plan before anything is booked.
NHIS, Nationwide, Acacia and Glico are all settled here directly.
