Free delivery over GH₵ 400 · Thirty days to change your mind
Contact
Ring the shop, not a call centre
The number below rings on the Osu floor. Whoever picks it up is standing next to the rails and can go and look at the thing you are asking about.
Telephone
030 274 1180The Osu shop floor, ten till eight, seven days. Somebody who is standing next to the rails picks up.
Answered the same day on weekdays, and by Monday at the latest over a weekend.
Come in
14 Oxford Street, OsuThe flagship, with the alterations bench at the back. Two more rooms in East Legon and Kumasi.
When somebody is there
The telephone rings on the Osu floor, so it follows those hours rather than an office's.
Osu
Mon to Sat 10am–8pm
Sunday 12–6pm
East Legon
Mon to Sat 10am–8pm
Sunday closed
Kumasi
Mon to Sat 10am–7pm
Sunday closed
Visit our locations
Three rooms, all of them staffed by people who can pin a hem while you wait.
Thread Osu
14 Oxford Street, Osu, Accra
030 274 1180Mon to Sat 10am–8pm · Sun 12–6pm
Visit this location
Before you ask
Things people ring to ask
If the answer is not here, write to us and a person from the shop floor will answer it.
How long does delivery take?
Orders placed before 2pm on a working day leave the same afternoon. Greater Accra is next working day, Kumasi and Takoradi are two, and everywhere else in Ghana is three to four. You get a message with the courier's number when it leaves us.
Do you take things in?
Hems and sleeves are free on anything bought from us, done in the shop, usually while you wait and never longer than two days. Anything bigger — taking in a waist, reshaping a shoulder — we quote before we start.
Will you get more of something?
Usually not. We buy small runs and when a size goes it is gone, which is the honest trade for not carrying fifteen colourways of everything. Tell us what you were after and we will write to you if the maker runs it again.
