Free delivery over GH₵ 400 · Thirty days to change your mind
Help
Everything we get asked
Six answers, written by the people who answer the phone. If yours is not here, ring the shop and somebody will pick up.
Sizing and fit
Every listing carries the garment's own measurements, flat, in centimetres.
See the rangeDelivery and returns
What the postage costs, how long it takes and what happens if it is wrong.
Rates and returnsComing to a location
Addresses, hours and numbers for all three rooms, and what is on the bench.
Find a locationTalk to somebody
Ring the flagship between ten and eight, or write and we will answer the same day.
Contact usBefore you ask
Questions, in full
If the answer is not here, write to us and a person from the shop floor will answer it.
How do I know what size I am?
Every listing carries the measurements of the actual garment, flat, in centimetres — chest, length and sleeve — rather than a size chart. Measure something you already own and like the fit of, and match it. If you are between two, we say which way that particular cut runs.
How long does delivery take?
Orders placed before 2pm on a working day leave the same afternoon. Greater Accra is next working day, Kumasi and Takoradi are two, and everywhere else in Ghana is three to four. You get a message with the courier's number when it leaves us.
What if it does not fit?
Send it back, or walk it into any of the three shops, within thirty days. It needs to be unworn with the tag still on. Refunds go back the way you paid, usually within two working days of us having it in our hands.
Do you take things in?
Hems and sleeves are free on anything bought from us, done in the shop, usually while you wait and never longer than two days. Anything bigger — taking in a waist, reshaping a shoulder — we quote before we start.
How can I pay?
Card, mobile money on all three networks, or at the counter in the shops. Nothing is stored on our side, and there is no charge for any of them.
Will you get more of something?
Usually not. We buy small runs and when a size goes it is gone, which is the honest trade for not carrying fifteen colourways of everything. Tell us what you were after and we will write to you if the maker runs it again.
Free delivery over GH₵ 400
Anywhere in Greater Accra, next working day
Pay how you like
Card, mobile money, or at the counter
Thirty days to change your mind
Unworn, with the tag, no questions asked
A person on the other end
Someone from the shop floor, not a queue
Still stuck?
Write to us and a person from the shop floor will answer, usually the same day and never with a template.
