Appointments
Book Your Child In, In About Two Minutes
No referral letter, no portal to register for, and a person on the end of the phone who can see the clinic diary.
+233 30 274 8100Three Ways In
Book However Suits You
There is no form to fill in and no portal to register for. A person answers, and that person can see the clinic diary.
Ring the desk
The paediatric appointments desk answers from 7am to 8pm, seven days. Describe it in your own words — they will work out which clinic you need.
Just come in
The children's emergency department never closes and never turns anybody away. For an emergency, do not book — come straight to Volta Street.
01
Tell us what is happening
Your child's age, what you have noticed and how long for. You do not need a referral letter and you do not need a diagnosis.
02
We match the clinic
The desk books you with the consultant who should see this, not the first one with a gap. If that is next week and it should be today, they will say so.
03
Come in and stay together
Arrive fifteen minutes early. You stay with your child through every part of the visit, including imaging and bloods, unless there is a physical reason you cannot.
What To Bring
None of this is a condition of being seen. It just means the consultation is spent on your child rather than on reconstructing a history.
Your child's immunisation card, or a photograph of it on your phone
Any medicines they are taking, in the boxes rather than written down
Your NHIS card or insurer details, if you have them — and come anyway if you do not
The name of anybody who has already seen them about this
If you cannot pay today
No child is turned away from the emergency department for money, ever. If a family cannot meet a bill, the ward sister refers it to the hospital's own assistance fund the same day rather than at discharge.
We hold NHIS and cashless arrangements with the major private insurers, and the fees desk will tell you what you owe before a procedure rather than after it.
See Fees & Cover
Our Promise
Four Things We Will Not Compromise On
Open Every Hour
A consultant paediatrician physically present from eight in the morning until midnight, and on call in the building overnight. Every night.
One Team, One File
Three specialities in one morning rather than three appointments in three months — and one set of notes that all of them write in.
Parents Stay
A parent bed beside every cot on every ward. Nobody has ever been asked to leave their child here at visiting time.
Said Plainly
Every result explained in words you can repeat to somebody else, and written down before you go home. Acronyms are our problem, not yours.
Parent Stories
What Families Say After They Go Home
My daughter was admitted at two in the morning and somebody rang me at six to say exactly what had happened and what would happen next. Nobody had ever done that before.
Adzo Fiadzo
Adenta, Accra
They let me stay in the room the whole night. The nurse explained the monitor to me twice without once making me feel stupid for asking.
Esi Amponsah
Tema
Dr Quarshie told me what she did not know as clearly as what she did. I have never been so reassured by somebody admitting the limits of a test.
Nii Armah Tetteh
East Legon, Accra
Always Within Reach
Paediatric Care That's Always Within Reach
Book a consultation, speak with our team, or head to us in an emergency. Our support is responsive, informed and continuous — and somebody answers the phone at three in the morning.
