Contact Us

Talk To Somebody Who Can Actually Help

An emergency line that never closes, an appointments desk from seven in the morning, and four addresses that go to named teams.

+233 30 274 8100

If this is an emergency, do not book.

Come straight to 7 Volta Street. The children's emergency department is open every hour of the year and turns nobody away.

+233 30 274 8111

Who To Ask

Four Desks, Four Real People

Each of these goes to a named team rather than to a shared inbox nobody owns. If you get the wrong one, they will pass it on rather than send it back.

Appointments

7am – 8pm, seven days

+233 30 274 8100

Ring the desk

General enquiries

Answered within one working day

hello@sprout.com

Write to us

Fees & cover

8am – 5pm, Monday to Saturday

fees@sprout.com

Check your cover

Records & complaints

Written answer within 15 working days

quality@sprout.com

Contact quality

Finding Us

7 Volta Street, Airport Residential Area, Accra, Ghana. The children's entrance is the one with the yellow canopy on the left-hand side — not the main reception.

Parking is free for the first three hours and there are eight bays reserved for the emergency entrance. If they are full, park on the road and tell the guard why — that is what he is there for.

Open in maps

Children's emergency

Open every hour, every day

Consultant clinics

Mon – Fri 8am – 6pm · Sat 8am – 2pm

Immunisation & well-child

Tue & Thu 8am – 12pm, walk-in

Ward visiting

10am – 7pm · parents at any hour

Fees desk

Mon – Sat 8am – 5pm

The hospital's paediatric ambulances waiting at the emergency entrance

Our Promise

Four Things We Will Not Compromise On

Open Every Hour

A consultant paediatrician physically present from eight in the morning until midnight, and on call in the building overnight. Every night.

One Team, One File

Three specialities in one morning rather than three appointments in three months — and one set of notes that all of them write in.

Parents Stay

A parent bed beside every cot on every ward. Nobody has ever been asked to leave their child here at visiting time.

Said Plainly

Every result explained in words you can repeat to somebody else, and written down before you go home. Acronyms are our problem, not yours.

Always Within Reach

Paediatric Care That's Always Within Reach

Book a consultation, speak with our team, or head to us in an emergency. Our support is responsive, informed and continuous — and somebody answers the phone at three in the morning.

Book an Appointment Contact Us
Emergency · 24/7 International Patients