Every patient here is somebody's mother
Delivering hospital care
Scroll to see the hospital
that knows your name
Ho, Volta Region · Emergency open 24 hours
A doctor on site every hour of every day, and a theatre that does not close at five
Whoever came in with you stays with you, on the ward and in the room
NHIS accredited, with the price of everything else written down before it starts
Why families in Ho come here
A hospital that knows your family
Vale has looked after this town since 1998, when it was six maternity beds behind the Civic Centre. It is a 74-bed hospital now, with its own theatre, laboratory and physiotherapy unit — and the same habit of telling you what is happening in words you did not have to study medicine to follow.
Serious medicine, delivered gently. Consultants, midwives and nurses who tell you what they are doing, and why, before they do it.
Every admission gets a named consultant, a written plan and one person on the ward whose job is to answer your family's questions. Nobody here is passed between doctors without being told.
How we work26
+Years in Ho
Six maternity beds in 1998; seventy-four beds, a theatre and a laboratory now.
9400
+Patients a year
Outpatients, admissions, deliveries and emergencies, across the Volta Region.
What we treat
Eight departments, one building
Outpatients & family medicine
The front door of the hospital. General consultations six days a week, with the same doctor each time wherever we can manage it.
Maternity & newborn care
Antenatal clinic, delivery suite and a four-cot nursery, staffed by midwives who have delivered half this neighbourhood.
Surgery & theatre
Hernias, appendices, caesareans and orthopaedic lists, with a theatre team on call through the night.
Diagnostics & laboratory
Bloods, malaria and typhoid screens, ultrasound and X-ray on site — most results the same day, none of them posted to a lab in Accra.
Physiotherapy & rehabilitation
Recovery after a stroke, a fracture or a joint replacement, in a gym built for it rather than a corner of a ward.
Senior care & chronic disease
Hypertension, diabetes and the long conditions that need somebody to remember you. Monthly reviews and a nurse who calls if you miss one.
My mother was admitted on a Sunday night and the doctor who saw her at midnight was the same one who discharged her on Thursday. Nobody made us feel like we were interrupting.
Comfort Adzo Mensah
Ho Bankoe
Care plans
Choose the cover that fits your household
Essential
Outpatient cover for one adult
GH₵ 180
per month
Unlimited outpatient consultations
Routine laboratory screens
Repeat prescriptions
A named doctor
Family
Two adults and up to three children
GH₵ 640
per month
Everything in Essential, for five
Paediatric clinic and immunisations
Ultrasound and X-ray on site
Same-day appointments
Complete
Family cover with beds and maternity
GH₵ 1,150
per month
Everything in Family
Inpatient bed and nursing care
Antenatal care and delivery
Physiotherapy after discharge
Care that treats you like somebody's mother
Most people who come here have been somewhere that made them feel like a queue number. That is the thing we set out to be the opposite of — and it is why families who could go to Accra come here instead.
Ready when you areBefore you come in
Answers to the questions we get asked
If the answer you need is not here, call the switchboard and ask. Somebody will find out rather than guess.
Do you take NHIS?
Yes. The hospital is NHIS accredited for outpatient consultations, admissions, deliveries and most laboratory work. Bring your card and a valid ID. Anything the scheme does not cover is quoted to you in writing before it starts — there are no bills here that arrive as a surprise.
How do I book an appointment?
Call +233 36 202 8140 between 7am and 7pm, send a note to appointments@vale.com.gh, or walk in. Outpatients runs six days a week and we keep same-day slots open every morning for people who woke up unwell rather than people who planned ahead.
What happens if it is an emergency?
Come straight in, at any hour — the emergency entrance is on the Civic Centre side and there is a doctor on site every hour of the day and night. If you need an ambulance, call +233 24 418 6207. Do not wait for a callback and do not stop to arrange payment first.
Can I ask for a particular doctor?
Yes, and we would rather you did. Continuity is most of what makes a chronic condition manageable, so we try to give every regular patient the same doctor at every visit. Tell reception the name when you book and they will work around the clinic list.
Do you admit children?
We do. The paediatric ward has fourteen beds and a parent stays with every child under twelve — there is a bed beside the cot, not a chair in the corridor. Immunisations and the child welfare clinic run on Tuesdays and Fridays.
Ready when you are
Latest from Vale
Notes on health, written for this town
What to bring when you are being admitted
High blood pressure in the Volta Region, and what the numbers say
Recovering at home after surgery
There is a bed, and there is a doctor
Outpatients runs Monday to Saturday, 7am to 7pm. Emergency is open every hour of every day — including the ones nobody plans for.
Vale