About the hospital

Six maternity beds in 1998. Seventy-four now.

Vale was opened by a midwife who was tired of sending women to Accra. It has grown into a general hospital with its own theatre, laboratory and physiotherapy unit — and it is still run on the assumption that the person in the bed has a family sitting outside it.

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Why families in Ho come here

A hospital that knows your family

Vale has looked after this town since 1998, when it was six maternity beds behind the Civic Centre. It is a 74-bed hospital now, with its own theatre, laboratory and physiotherapy unit — and the same habit of telling you what is happening in words you did not have to study medicine to follow.

A grandmother holding a newborn in the maternity unit
A doctor taking a patient's blood pressure during an outpatient consultation

What we hold ourselves to

Three things we will not trade away

Everything else about this hospital has changed since 1998 — the building, the theatre, the number of beds. These have not.

A named doctor, every time

Continuity is most of what makes a long condition manageable, so we schedule around it rather than around the rota. If you have been seeing Dr. Bansah for three years, you will keep seeing Dr. Bansah.

The quote is the price

Anything the NHIS does not cover is written down, with a figure, before it starts. If the treatment changes we stop and talk first — nobody at this hospital adds to a bill while somebody is on a trolley.

Your people stay with you

One person may stay overnight with any patient who wants them there, and there is a bed rather than a chair. A hospital that sends the family home at six has misunderstood what it is for.

A doctor and a nurse going through the notes on a ward round

Serious medicine, delivered gently. Consultants, midwives and nurses who tell you what they are doing, and why, before they do it.

Two of the hospital's clinicians talking a case through before a ward round

Every admission gets a named consultant, a written plan and one person on the ward whose job is to answer your family's questions. Nobody here is passed between doctors without being told.

How we work

26

+

Years in Ho

Six maternity beds in 1998; seventy-four beds, a theatre and a laboratory now.

9400

+

Patients a year

Outpatients, admissions, deliveries and emergencies, across the Volta Region.

A doctor on site every hour of every day, and a theatre that does not close at five

Whoever came in with you stays with you, on the ward and in the room

NHIS accredited, with the price of everything else written down before it starts

Who will see you

The people who will be looking after you

Fourteen doctors, sixty-one nurses and midwives, and a laboratory that does not go home at five. These six run the departments most people arrive needing.

Dr. Dzifa Ahiable, Medical Director

Dr. Dzifa Ahiable

Medical Director

Family medicine. Came back from Korle Bu in 2011 to run the outpatient department and never left it.

Dr. Akpene Bansah, consultant physician

Dr. Akpene Bansah

Consultant physician

Hypertension, diabetes and the long conditions. Runs the Thursday chronic disease clinic.

Dr. Senyo Agbeko, consultant surgeon

Dr. Senyo Agbeko

Consultant surgeon

General and orthopaedic lists. Twenty-two years of theatre, eleven of them here.

My mother was admitted on a Sunday night and the doctor who saw her at midnight was the same one who discharged her on Thursday. Nobody made us feel like we were interrupting.

Comfort Adzo Mensah

Ho Bankoe

Three of the hospital's doctors on the ward

There is a bed, and there is a doctor

Outpatients runs Monday to Saturday, 7am to 7pm. Emergency is open every hour of every day — including the ones nobody plans for.

Book an appointment +233 24 418 6207

Vale