In their own words
Three people who let us tell you what happened to them
All three gave permission for their names and their photographs. That matters: a testimonial with a first initial and a stock photograph behind it is not evidence of anything.
“They rang me when I missed a Thursday. Nobody had ever done that before.”
Seventy-eight, and on blood pressure tablets since her sixties. She had stopped going to the government clinic because the queue took a whole day and she never saw the same doctor twice. She has been coming to the Thursday chronic disease clinic for four years now, sees Dr. Bansah every time, and her readings have been under 140 for three of them.
Mama Adzoa Tsatsu
Ho Dome · Senior care
“Two midwives stayed past the end of their shift. They did not mention it.”
A long first labour that turned into a caesarean at four in the morning. His mother's account of it is mostly about how many times somebody explained what was happening — before the theatre, in the theatre, and again the next morning when she had forgotten most of it. He was the 1,163rd baby born at the hospital that year.
Elikem, born here
Bankoe · Maternity
“Six months of Tuesdays. I walked out of the last one on my own.”
A stroke at sixty-one, and a left side that would not answer. Before 2019 that meant travelling to Accra twice a week, which in practice meant not going. She did her rehabilitation in the gym on the ground floor instead, and the physiotherapist who saw her through it knew her grandchildren's names by the end.
Yayra Ametefe
Ho Dome · Physiotherapy
In fewer words
What other people have said
My mother was admitted on a Sunday night and the doctor who saw her at midnight was the same one who discharged her on Thursday. Nobody made us feel like we were interrupting.
Comfort Adzo Mensah
Ho Bankoe
I had my hip done here rather than travel to Accra. They wrote the whole cost down for me before the operation, and the figure at the end was the figure on the paper.
Kwaku Nyaku
Sokode
The physiotherapy unit got me walking again after my stroke. Six months of Tuesdays, and Mensah remembered my grandchildren's names by the end of it.
Yayra Ametefe
Ho Dome
Care that treats you like somebody's mother
Most people who come here have been somewhere that made them feel like a queue number. That is the thing we set out to be the opposite of — and it is why families who could go to Accra come here instead.
Ready when you are
There is a bed, and there is a doctor
Outpatients runs Monday to Saturday, 7am to 7pm. Emergency is open every hour of every day — including the ones nobody plans for.
Vale