Contact
Reach out to us
Six direct lines rather than a switchboard, and an emergency number that is answered in the building it rings in.
Book an appointmentEmergency, day or night
There is a consultant in the building every hour of the year. No appointment, no referral, no waiting to be assessed.
Who to ask
Six desks, six direct lines
Ringing the right desk first saves everybody a transfer. Nothing here routes through a switchboard menu.
Appointments
06:00 – 22:00, seven days
+233 30 268 4400
Ward enquiries
08:00 – 20:00, seven days
+233 30 268 4410
Medical records
Copies within two working days, free
records@zenith.com
Billing and insurance
Estimates, cover and corporate accounts
accounts@zenith.com
Patient services
Complaints, praise and anything unresolved
patients@zenith.com
Recruitment
Vacancies and speculative applications
jobs@zenith.com
Finding us
12 Independence Avenue, Ridge
Between the Ridge roundabout and the Ministries, on the eastern side. The patient entrance is on Independence Avenue; the emergency entrance and the ninety-space car park are off Sixth Avenue at the back.
Book an appointment
Emergency department
Always open
Outpatient clinics
Mon – Sat, 07:00 – 18:00
Imaging and laboratory
Every day, 06:00 – 22:00
Pharmacy
Every day, 07:00 – 22:00
Ward visiting
Every day, 14:00 – 19:00
Main reception
Every day, 06:00 – 22:00
By trotro
Anything running Kwame Nkrumah Circle to 37 stops at the Ridge roundabout. Two minutes' walk south.
By taxi or ride-hail
Ask for the Ridge hospital gate on Independence Avenue, not the Sixth Avenue entrance — that one is for ambulances.
On foot
Eight minutes from the Ministries and twelve from Osu Oxford Street, all of it on pavement and lit at night.
Asked often
Three things people ring to ask
What are the visiting hours?
Two until seven, every day. Parents of children on the ward and the birth partner of a woman in labour are not visitors and are not subject to hours — they stay as long as they want to.
Can I get a copy of my records?
Always, and at no charge. Ask at reception or email records@zenith.com — a full copy takes two working days, and a single result or report is usually the same afternoon.
How quickly can I be seen?
General clinics run six days a week and most people are offered something within four working days. Specialist clinics run to a weekly timetable, so the wait there is usually a week to ten days. The emergency department never needs an appointment.
Common questions
Have enquiries? Reach out to us
Reception answers between six in the morning and ten at night. Outside those hours the emergency line rings straight through to the doctor on duty.
Appointments
+233 30 268 4400
Emergency, day or night
+233 30 268 4444
hello@zenith.com
Where we are
12 Independence Avenue, Ridge, Accra
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