15% off your first order, and free delivery in Accra over GH₵ 300
Work with us
Fourteen people, and room for three more
Four jobs are open, three of them new. The fourth is Kojo Danso's place at the Labone counter, which he leaves in September to go back to school.
Most of this job is done standing at a counter
Whatever the title says, the work happens at the counter. You will put a cream on the back of somebody's hand, ask what their skin is doing by four in the afternoon, and say plainly when the honest answer is two products rather than five. Fourteen of us do that across Osu, Labone and Kumasi, and nobody here has an office to sit in while somebody else serves.
Nobody is paid commission and nobody carries a target. You are expected to talk a customer out of a jar that is wrong for them, and to send somebody to a dermatologist when what they are describing is not a skincare problem at all. A customer who spent GH₵ 240 on our advice and regrets it costs this shop more than the sale was ever worth. Everybody works one Saturday in two, because Saturday is the busiest day of the week and the people making the decisions should be standing there for it.
Terms
What the job comes with
None of it is unusual, and that is rather the point. It is the four things we would want to know before writing to a shop we had never worked in.
Pay looked at twice a year
In January and in July, in writing, whether or not you ask for it. Salary is in the account on the 25th, or on the Friday before when the 25th falls on a Sunday.
GH₵ 300 of the shelf a month
Anything we make at what it cost us to make, from your first week, and GH₵ 300 of it a month for nothing. It covers the jar your mother is using as well as your own.
A morning a month in the workroom
One morning every month in the room behind the Osu counter with Yaa Owusu, weighing and whipping a real batch. Everybody who sells this range has made some of it.
The workroom shuts on Sunday
Nothing is whipped, filled or packed on a Sunday, the counters open short, and nobody is on the rota two Sundays running. It goes up a fortnight ahead so you can plan around it.
Open now
Four jobs open at the moment
Every one of these is a real vacancy with a start date against it. Write to the address on the row, say which job in the subject line, and somebody standing in the Osu shop will read it that week.
Role
Counter
Hours
Counter assistant
On the floor at 12 Lokko Road. Serving, patch testing on the back of a hand, and answering the telephone when it rings.
Osu, Accra
Full time
Formulation assistant
In the room behind the Osu counter with the two people who whip the shea cream in batches of forty and pack every online order by hand.
Workroom, Osu
Full time
Delivery rider
Same day orders across Accra and Tema, most of them out of the door before two. You will need a licence and a few years on these roads.
Accra and Tema
Full time
Saturday assistant
Saturdays at 8 Boundary Road in Labone, ten until eight. It suits somebody studying in Accra during the week.
Labone, Accra
Saturdays
One conversation, one Saturday, an answer
There is no form to fill in and no test to sit. Write to the shop, and if there is something to talk about we will ask you in. It takes about three weeks from the first email to a start date.
One conversation, forty minutes
In the room behind the till in Osu, with whoever you would be standing beside. You will be asked what you use on your own face and why, and there is no wrong answer to that except a rehearsed one.
One Saturday, at the day rate
Half a day at the counter serving real customers, paid, with somebody next to you. A Saturday rather than a Tuesday, because Saturday is the honest version of the job.
An answer inside a week
We write back and say yes or no, and when it is no we say why. Nobody who has written to this shop has been left to work the answer out from the silence.
No form, no test
Send us two paragraphs
Which job you are answering, and one thing you have talked somebody out of buying. That is the whole application.
