15% off your first order, and free delivery in Accra over GH₵ 300
Free over GH₵ 300
Under that it is GH₵ 25 in Accra and GH₵ 40 to the regions. Same day by rider in Accra and Tema if the order is in before two, next day by bus to Kumasi and Takoradi, two days to Tamale.
Momo, card, or cash at the door
Mobile money on MTN, Telecel or AT, or a card. In Accra and Tema you can also pay the rider once the box is in your hands. No card details are kept on our side.
Thirty days, opened or not
Skincare has to be used before anyone can judge it. Bring it back to Osu or hand it to the rider, and the refund reaches the account you paid from within three working days.
Before you ask
Before you press pay
The five we answer most often, on the phone and across the counter in Osu. The rest, including refills and wholesale, are on the questions page.
Read every question How long does delivery take?
Accra and Tema go out the same day if the order is in before two, by rider, and you get his number. Kumasi and Takoradi are next day by bus, Tamale is two days, and the waybill number comes to you by SMS the moment the box leaves us. Delivery is free anywhere in Ghana over GH₵ 300.
Can I pay on delivery?
In Accra and Tema, yes: pay the rider by mobile money or in cash once the box is in your hands. Outside those two the bus company needs the order settled before it goes on, so it is mobile money or card first. Nothing is stored on our side either way.
Does the SPF leave a white cast on deep skin?
No, and it is the one product we reformulated three times to be able to say that. It goes on white and it is gone in about thirty seconds on every depth of skin we have tested it on, which is all of them, in daylight, on the shop floor. Come to Osu and put it on your own jaw before you buy it.
Can I return a jar I have already opened?
Within thirty days, opened or not. Skincare has to be used before anyone can judge it, and a jar somebody was afraid to open is no use to us or to them. Bring it to Osu or hand it back to the rider, and the refund goes to the account you paid from within three working days.
Is any of it safe to use while pregnant?
Most of it, and we would rather you asked than guessed. The cleanser, the mist, the shea cream, the baobab butter and the SPF are the ones we hand people without hesitating. For the three serums, take the ingredient list to your midwife or your doctor first, and ring 030 273 4180 if you would like somebody to read it out to you.
