About us
A firm built on turning up
Fifteen years of domestic repairs across Greater Accra, run on four rules that have not changed since there was one van and one electrician.
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Our story
It started with a Saturday habit
Kojo Ampofo spent the first ten years of his working life as an electrician for other people, and most of his Saturdays fixing his neighbours' boards for nothing. In 2011 enough of them insisted on paying him that he registered a name and bought a second-hand van.
Fifteen years later there are four vans, eleven tradespeople and eight trades — and the thing people still ring about is the same thing they rang Kojo about on a Saturday. Somebody who turns up, tells you what is actually wrong, and charges what they said they would.
Craft keeps eleven tradespeople on the road across Greater Accra, doing the repairs and maintenance that are too small for a contractor and too involved for a Saturday morning.
Every job is quoted in writing before a tool comes out of the van, every tradesperson is certified and known to us by name, and everything we fit or fix is guaranteed for twelve months. If it goes wrong inside a year we come back for nothing.
15
+
Years on the tools in Accra
How we work
Four things we hold ourselves to
Not values in the poster sense. Four specific commitments, each of which a customer can hold us to on the day.
The price in writing, first
Nothing starts until you have an itemised quote by e-mail and have said yes to it. If the job turns out to be worse than it looked, you hear about it before the bill does.
You know who is coming
The name and the trade, texted the day before, with a two-hour window. Nobody arrives at your gate that you were not told about, and nobody subcontracts your job to a stranger.
A year on everything
Twelve months on labour for every repair and installation. If the same fault returns inside the year we come back and put it right, call-out included, without an argument.
We leave it clean
Floors covered before we start, the offcuts and packaging taken away with us, and the room usable when we go. It should not be remarkable and in this city it is.
Old trades, kept to a modern standard
Every tradesperson on the road carries a tablet with the job on it, photographs the work before and after, and leaves a note of what was done and what we would keep an eye on. You get it by e-mail the same evening, whether you were there or not.
How we work
Who you get
The names on the vans
Kojo Ampofo
Founder and lead electrician
On the tools since 2004
Started fixing his neighbours' boards on Saturdays and never really stopped. Certified by the Energy Commission; still takes the difficult fault-finding calls himself because he enjoys them.
Efua Boakye
Operations supervisor
With the firm since 2014
Runs the diary, the vans and the two-hour windows. If you have ever had a tradesperson turn up when they said they would in this city, somebody like Efua made that happen.
Seth Nyarko
Lead carpenter
On the tools since 2001
Runs the workshop off Spintex. Twenty-five years of fitted wardrobes and doors cut to frames that have moved, and a strong view about which timbers survive a Harmattan.
Mavis Owusu
Plumbing and cooling
With the firm since 2018
Split units, water heaters and the drainage nobody else will look at. Trained at the polytechnic in Takoradi and holds the refrigerant handling certificate.
See the difference we have made for our clients
Four hundred households and about sixty offices across Greater Accra, most of them on a standing arrangement rather than a one-off call.
“I let four flats and something breaks in one of them every fortnight. Craft took the whole lot off my hands — I forward the tenant's message and it is dealt with. I have not seen a plumber's face in two years.”
Kwesi Boateng
Landlord, East Legon
Recent advice
Things worth knowing before you ring anybody, written by the people who would come out.
Ten things worth fixing before the rains
12 July 2026
What a roof actually costs to keep
28 June 2026
How to tell a good tradesperson from a cheap one
9 June 2026
Something in the house needs doing? Tell us and we will come and look at it.
