Request a service

Tell us what needs doing

Free to come and look anywhere inside Greater Accra, usually within two working days. A written price the same evening, and nothing owed until it is finished.

Message us on WhatsApp

Three ways to reach us

WhatsApp

+233 24 418 9020

The fastest of the three, and the only one you can send a photograph on. Answered between seven and seven, every day but Sunday.

Telephone

+233 30 291 4470

The workshop line. Somebody picks it up rather than a menu — if it rings out we are on a roof, so leave it and we ring back.

E-mail

hello@craft.com

Best for anything with a list, a floor plan or an insurance reference attached. Read twice a day and always answered the same day.

Six things worth telling us

None of it is compulsory. All of it means the right person arrives with the right part on the van, rather than coming twice.

Where you are, down to the street

Which trade you think it needs

What is actually happening

How long it has been going on

When you are in the house

A photograph, if you can take one

Send it on WhatsApp

And then what

What happens after you send it

Within the hour

You hear back from a person

Not an automated reply. Whoever picks it up says whether it sounds like a same-day job, and asks the two or three questions that decide it.

Within two working days

Somebody comes and looks

Free anywhere inside Greater Accra, in a two-hour window you agree to. If it is straightforward and you want it done there and then, we do it.

The same evening

The written price arrives

Itemised, with the parts named and the labour separate, and valid for thirty days. It does not move afterwards unless you change what you asked for.

When you say so

It goes in the diary

You get the date, the window and the name of the tradesperson coming. Nothing is due until the job is finished and you have looked at it.

A tradesman's cordless drill and work apron

No water, no power, no lock?

Ring rather than write. Those three we treat as emergencies and try to reach the same day, including Sundays and public holidays, at the ordinary rate.

Call +233 30 291 4470

What you can ask for

Any of these, and most things near them

Electrical repairs

from GH₵180

Plumbing & drainage

from GH₵160

Carpentry & joinery

from GH₵200

Painting & decorating

from GH₵950

Tiling & masonry

from GH₵85/m²

Air-con & appliances

from GH₵220

Doors, locks & windows

from GH₵140

Grounds & gates

from GH₵260

A plumber making off the trap under a kitchen sink

See the difference we have made for our clients

Four hundred households and about sixty offices across Greater Accra, most of them on a standing arrangement rather than a one-off call.

Asked often

Three things people ring to ask

How quickly can somebody come out?

A call before eleven in the morning is usually seen the same day for anything urgent — no water, no power, a door that will not lock. Ordinary jobs are booked within two working days, and you get a two-hour window rather than 'sometime Thursday'.

Do you charge to come and quote?

No, for anything inside Greater Accra. We look, we measure, and you get a written price by e-mail the same day. Nothing is done on the visit unless you ask us to, in which case the call-out is folded into the job.

How do I pay?

MTN or Telecel mobile money, bank transfer, or card at the van. Nothing is due until the job is finished and you have looked at it. Plan customers are invoiced monthly and never asked for anything on the day.

Read every question

Something in the house needs doing? Tell us and we will come and look at it.

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