Client stories

Told by the people who paid for it

Three jobs, what was actually wrong with them, and what the client says about the walls now.

Kwesi Amankwah, a client of the firm, at home

“They did the whole house in eleven days over Christmas and the only thing I had to move was the piano. Four years on, the hallway still looks like the day they left, and that hallway takes four children and a dog.”

The house had been painted twice in six years and was flaking both times, because nobody had dealt with the render on the stairwell wall. That took three of the eleven days and it has not moved since.

Kwesi Amankwah

A four-bedroom house · Cantonments

Harmattan and Weija Stone

Nana Yaw Boateng, who manages a block the firm maintains

“We had three quotes. Theirs was not the cheapest and it was the only one that listed what preparation actually meant. That turned out to be the entire difference — the other two would have painted straight over the damp.”

The block is now on a rolling programme: common parts every three years, individual flats at changeover. Twenty-two units, one colour, and a stock of it in our workshop so a repair always matches.

Nana Yaw Boateng

Twenty-two apartments · Ridge Court

Weija Stone throughout

“I asked for something between olive and clay and could not describe it any better than that. The foreman mixed four samples on a board, left them on my wall for a week, and the third one is now every room downstairs.”

Bespoke mixes go into the archive under the client's name, so a wall damaged three years later gets exactly the same colour rather than something close enough to notice.

Akosua Frimpong

A ground floor, repainted · East Legon

A bespoke mix, filed as Frimpong 01

Where the work comes from

Seven jobs in ten are for somebody we have painted for before

We do not advertise much and we have never cold-called anybody. What the firm runs on is a client telling a neighbour, which only works if the neighbour walks in three years later and the hallway still looks right.

“They did the whole house in eleven days over Christmas and the only thing I had to move was the piano. Four years on, the hallway still looks like the day they left, and that hallway takes four children and a dog.”