Ordinary medicine,
Nothing here is exotic. It is careful general practice with the equipment to finish the job in one visit, and four commitments the clinic has never quietly dropped.
A clinic built by
They had all worked in places where a blood test meant sending somebody across town and hoping they came back. So the first thing they bought was not a sign — it was a haematology analyser, and it went in before the reception desk did.
Eighteen years later there are eleven consulting rooms, two dental chairs, a physiotherapy gym, an imaging suite and a laboratory that turns most results round inside three hours. Thirty-eight people work here. Four of them are the original four.
Years open
People on the payroll
Patients on the books
Four commitments,
None of them are clever. All four of them are expensive, which is why most clinics quietly drop them.
Twenty minutes, not seven
A consultation that is too short is a consultation that misses things. Every appointment here is booked at twenty minutes and the doctor is not penalised for using all of it. It is the single most expensive decision the clinic has made and the one it will not reverse.
The same doctor each time
You can ask for a named physician when you book, and for anything chronic you should. Continuity is not a courtesy; it is what stops the fourth visit starting from the beginning again.
The price before the treatment
Every fee is on a printed sheet at the desk and on the website, and nobody is asked to consent to something whose cost they will find out afterwards. Where a scheme will not cover something, we say so before, not at the till.
Results the same day
The laboratory and the imaging suite are ours, in this building, staffed by our people. That is the difference between an answer at eleven in the morning and an answer on Friday — and for a worried patient it is the whole difference.
One building,
Eleven consulting rooms, four of them running every weekday
A haematology and biochemistry laboratory staffed by our own scientists
Digital x-ray, ultrasound and echocardiography, reported the same day
Two dental chairs with digital x-ray in the chair
A physiotherapy gym with equipment rather than a treatment couch
A children's waiting area with a door on it
A dispensary carrying the full NHIS essential medicines list
Eighteen parking spaces and a step-free entrance from the road
Walk in and see
Anybody thinking of moving their family's care is welcome to come and be shown round — the lab, the children's room, the ward. Ask at the desk; it takes about fifteen minutes.
