Ask for them
Six consultants, four family physicians, fourteen nurses and midwives — and a policy of putting you back in front of the same one every time.
Six consultants
Ask for any of them by name when you book. For anything chronic you should — continuity is what stops the fourth visit starting from the beginning again.
Dr. Kwabena Asare
Consultant cardiologist
Korle Bu, then six years at the Royal Brompton in London. Came back in 2016 because the heart failure he was treating there had walked out of a clinic here that had never had an echo machine.
Clinic: Mon, Wed & Sat morning
Dr. Serwaa Mensah
Family physician
Twenty-two years in general practice, eleven of them here. Runs the chronic care recall list and is the reason it works — she notices when somebody stops coming, and she rings them.
Clinic: Every weekday
Dr. Adjoa Agyemang
Paediatrician
Trained at KATH in Kumasi. Holds the open under-fives clinic every weekday morning, no appointment, because a sick child at eight o'clock should not be a sick child at four.
Clinic: Weekday mornings, open clinic
Dr. Yaw Boateng
Consultant neurologist
Reads his own films and will show them to you on the screen. Gives a headache consultation a full hour, which is why the neurology clinic runs twice a week rather than daily.
Clinic: Tue & Fri
Dr. Hafsah Ibrahim
Obstetrician & gynaecologist
Runs antenatal with the same midwife team from booking to delivery, and will tell you plainly what a birth plan costs at each of the three hospitals we book into.
Clinic: Tue & Thu
Dr. Mei-Ling Chen
Ophthalmologist
Started the diabetic retinal screening programme in 2019. Four thousand photographs later it has caught retinopathy in ninety-one people who had no symptoms at all.
Clinic: Mon, Thu & Sat
The rest of
A clinic is not six doctors. Most of what makes a visit here work happens before and after the twenty minutes in the room.
Nurses and midwives
Laboratory scientists
Front desk and records
Fourteen nurses and midwives, four of them on nights
Six laboratory scientists and two radiographers
Two physiotherapists and a dental hygienist
A pharmacist and two dispensary assistants
Eight people on the front desk, records and billing
Book with a
Say the name when you ring and we will find their next slot rather than the clinic's. It is usually a week for a consultant and the same day for family medicine.
